. restart your workstation and see if the problem recurs.

    . run hp e-diagtools. you can create a hardware profile of your workstation (support ticket) that can be faxed or mailed to support. refer to this section for more information on using e-diagtools.

    . visit the hp support web site www.hp.com/workstations/support to see if you are experiencing a known problem.

    . update your workstation's bios. the latest bios for your workstation and instructions on updating the bios are available from hp's support web site at: www.hp.com/workstations/support

    . record the details of the problem so that you can describe it accurately.

    . think of anything you may have done recently before you first experienced the problem.

    . if possible, have your system up and running and close by when you call hp support.

    . we recommend you contact your hp dealer, or contact hp support outside of peak times (mid-morning and week day in the early evenings).