to adjust headphones volume:

    1. click start -] programs -] creative -] sound blaster audigy -] surround mixer.

    2. on the lower half of surround mixer, make sure that the mute check box under the volume slider is clear. otherwise, click the check box.

    3. drag the volume slider up or down to adjust the headphones volume.

    to adjust microphone gain:

    1. click start -] programs -] creative -] sound blaster audigy -] surround mixer.

    2. on the lower half of surround mixer, click an audio input source button with a down arrow, and then select line-in 2/mic 2.

    3. make sure the check box below the line-in 2/mic 2 slider is cleared. if not, click it to clear the check box. this will unmute the audio input source.

    4. drag the slider up or down to adjust the microphone gain.