the windows nt 4.0 osprey drivers do not work with windows 2000. if your osprey card(s) were installed under the windows nt 4.0 operating system and the pc has now been upgraded to windows 2000, you need to install the windows 2000 drivers.

    1 administrative privileges are required for installation.

    2 before installing software, check the viewcast.com support website or the ftp site for the any driver update releases subsequent to the software shipped on your cd. for the viewcast.com support website, go to

    http://www.ospreyvideo.com/] donwloads ] software & drivers ] select win2000 and osprey-500 from the table. to reach the viewcast.com ftp site, go to

    ftp://ftp.viewcast.com/pub/osp-500/win2000/latest. it's a good idea to check these sites periodically for update releases.

    3 the screens used to illustrate the installation steps may not be exactly what displays on your computer screen. in some cases, version numbers and other minor differences may display in the installation you are running.

    basics: installing from cd

    basics: downloading and installing updated drivers

    canceling out of the found new hardware wizard two install scenarios

    scenario 1: osprey card(s) not physically installed in the pc

    scenario 2: osprey card(s) physically installed, but osprey software

    not installed

    testing the installation

    uninstalling the software