if you already own a palm computing. handheld, we recommend that you install the version of palm desktop software that comes with your new palm iiic organizer into the same folder as your current palm desktop software. when you install the new version in the same folder as the previous version, all your data is preserved. if you use another personal information manager (pim), you still need to install palm desktop software in order to add hotsync manager, conduit software, and other features of palm desktop software to your computer.

    you perform hotsync operations in exactly the same way, so you can quickly synchronize your old data with your new organizer.

    to upgrade:

    1. read the getting started guide for an overview of the complete installation process.

    2. synchronize your old organizer with your old palm desktop software. this ensures that the latest information from your organizer is on your desktop computer.

    3. (optional) to ensure against any data loss, go to the folder that stores palm desktop software, copy the folder and all its contents, rename it (for example, palm backup), and store the copy outside the palm desktop software folder.

    4. follow the installation instructions in "installing palm desktop software" later in this chapter. be sure to install the new software in the same folder as the old software.

    5. to prepare for the first hotsync operation that synchronizes your new organizer with your new palm desktop software, go to the hotsync manager and choose custom.

    be sure your username appears in the box at the top of the custom dialog box. if not, select your username.

    6. for all conduits, click change and select the option desktop overwrites handheld. then click done. see "customizing hotsync application settings" in chapter 6 for more information.

    7. place your new organizer in the cradle and press the hotsync button. if the select user dialog box appears, select your username.

    1、if you customized the modem setup on your old organizer, you must re-enter the modem init string.

    2、any passwords you set on your old organizer are not restored during this hotsync operation. records you previously marked private are still marked private, but you need to reenter a password on your new organizer.

    each organizer must have a unique name

    after you complete the upgrade process described above, you have two organizers with the same name. this is an undesirable situation. each organizer must have a unique name in order to prevent unexpected results during hotsync operations and other complications.

    we strongly recommend that you perform a hard reset on your old organizer. see "performing a hard reset" in appendix a for details.

    a hard reset not only erases all data from the old organizer; it also erases the name and makes that organizer a clean slate, ready to receive a new name. the next time you perform a hotsync operation with this old organizer, you are asked to give it a name. be sure to give it a unique name.