if you prefer to use another personal information manager (pim), such as microsoft outlook, you still need to install palm desktop software in order to add hotsync manager, the connection software, and other features of palm desktop software to your computer. the connection software, called a conduit, lets you synchronize the data between your handheld and your pim. the conduit for microsoft outlook is included on the palm desktop software cd-rom (windows only); however, you must install it in addition to palm desktop software. for information on the availability of conduit software for the pim you use, contact the vendor of your pim or visit the web site www.palm.com.