ERRORS IN ISSUING OR FEEDING
(1) feed jam

    1 when the relation between the programmed label (or tag) pitch (a) and the label (or tag) pitch detected by the sensor (b) is not indicated by the following formula, an error will result: (a) × 50% ≤(b) ≤(a) × 150%

    · a paper jam has occurred during paper feed.

    · the paper is not placed properly.

    · the actual label does not match the type of the sensor.

    · the sensor position is not aligned with the black mark.

    · the actual label size does not meet the designated label length.

    · no label-to-label gap is detected due to preprint.

    · the sensor is not thoroughly adjusted.

    (the sensor is not adjusted for the label to be used.)

    2 if the stripped label does not cover the strip sensor when printing or feeding is completed in strip mode, an error will result.

    (2) cutter error

    when the cutter home position sensor does not operate 1.5 seconds or more after the cutter motor is driven, an error will result.

    · a paper jam has occurred at the cutter. (the cutter does not return to the home position.)

    · the cutter does not move from the home position.

    (3) label end

    1 when the transmissive sensor and reflective sensor detect the label end state in 5 mm continuously, an error will result.

    2 if the transmissive sensor and reflective sensor detect the label end state when an issue, feed and ejection is attempted when the printer stops, an error will result.

    (4) ribbon end

    1 if the ribbon end sensor detects the ribbon end state in 5 mm continuously when the ribbon is designated, an error will result.

    2 if the ribbon end sensor detects the ribbon end state when the ribbon designation has been selected, and an issue, feed and ejection is attempted when the printer stops, an error will result.

    (5) head open error

    1 if the head open sensor detects the open state in 5 mm continuously, an error will result.

    2 if the head open sensor detects the open state when an issue, feed and ejection is attempted in the printer stop state, an error will result.

    however, the feeding by the [feed] key on the printer and the issuing and feeding by the expansion i/o are not included.

    (6) thermal head temperature abnormal

    1 when the open-air temperature detection thermistor detects a high temperature, an error will result.

    2 when the thermal head temperature detection thermistor detects a high temperature, an error will result.

    (7) ribbon error

    1 when the ribbon rewind motor sensor and ribbon back tension motor sensor does not perform detection if twice the prescribed time has passed, an error will result.

    · an abnormal condition has occurred in the sensor for determining the torque for the ribbon motor.

    · a ribbon jam has occurred.

    · the ribbon has run out.

    · the ribbon is not installed.

    (8) rewinder overflow

    1 if the rewinder overflow sensor detects the overflow state in 5 mm continuously when the strip function or the built-in rewinder is selected, an error will result.

    2 if the overflow sensor detects an overflow state when an issue, feed or ejection is attempted with the printer being stopped after the strip function or the built-in rewinder is selected, an error will result.

    * at the moment an error occurs, the printer shows the error message, makes a status response, and then the printer stops. only the status request command and reset command can be processed. restoration using the [restart] key is possible except in the case of an abnormal thermal head temperature error. (issue is resumed starting with the label for which the error had occurred.)

   

   
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