if defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping container to your purchased reseller or distributor. include a contact name, action desired, and a detailed description of the problem and examples when possible. we shall not be responsible for any loss or damages incurred during shipping. any warranty repairs to be performed by your purchased reseller or distributor shall be subject to said company' s confirmation that such product meets warranty guidelines. in the event of a defect covered by its warranty.