to download and install the updated drivers:

    1. the latest software drivers for osprey-220 capture cards are available via ftp (file transfer protocol) at the following locations:

    ftp://ftp.viewcast.com/pub/osp-220/win2000/latest

    the same driver is used for the osprey-200/210/220, so these links point to the same download file. there are also links to the drivers from our web site at http://www.ospreyvideo.com/.

    2. it is not necessary to uninstall your existing osprey-220 driver before installing a newer version of the driver.

    if the existing version of the drivers is earlier than 1.41, you must uninstall the drivers. follow the instructions in uninstalling the software and restart your computer before beginning the new install procedure.

    3. use your web browser, such as microsoft internet explorer or netscape navigator, to find our ftp site and download the file. type the ftp address shown above into the address box at the top of your browser window. you may find it simpler to type just the first part of the address - ftp://ftp.viewcast.com - and then click on the list of directories that appear until you reach the win2000/latest location. refer to your browser’s help files for more specific and detailed assistance.

    4. download the web package file in win2000/latest to your hard disk.

    5. the found new hardware wizard will appear detecting each osprey-220 card in the computer. follow the directions in canceling the found new hardware wizard at each prompt.

    6. run the web package program:

    a. click the start button.

    b. click run.

    c. enter [pathname] in the dialog box, where [pathname] is the location and name of the file that you have downloaded.

    d. click ok.

    e. the program prompts for a temporary location for unpacking the install files.

    see scenario 2: osprey card(s) physically installed, but osprey software not installed for a full description of the installation program steps.

    these files are not automatically deleted after setup has run. this feature exists to offer the option of performing the manual plug and play install later. if you want to conserve disk space, make a note of where these files are being unpacked, and delete them after the install.