the tech support report generates a detailed report of the internet firewall’s configuration and status, and saves it to the local hard disk. you can then e-mail this file to technical support to help assist with a problem.

    select tech support report from the choose a diagnostic tool menu. a window similar to that in figure 27 is displayed.

    figure 27 tech support report window

   

    click save report to save the report as a text file to the local disk.