1 computer support flowchart
the computer support flowchart on the following page will help you determine how to access help from ibm and register your computer.
2 post beep codes and error messages
the power-on self-test generates beep codes and messages to indicate successful test completion or the detection of a problem. see “power-on self-test (post)” on page 63 for more information.
3 diagnostic programs
the system diagnostic programs are stored on the device drivers and ibm enhanced diagnostics cd. these programs are the primary methods of testing the major components of your computer. see “diagnostic programs and error messages” on page 72 for more information.
4 troubleshooting charts
these charts list problem symptoms and steps to correct each problem. see the “troubleshooting charts” on page 78 for more information.
5 system-board error leds
an led on the system board might be lit to help isolate an error indicated by the system error led on the front of the computer. see the “system-board error leds” on page 85 for more information.
computer support
