flashing red and one razzberry tone

    this indicates the scanner has experienced a laser subsystem failure. return the unit for repair at an authorized service center.

   

    flashing red and green and two razzberry tones

    this indicates the scanner has experienced a motor failure. return the unit for repair at an authorized service center.

   

    continuous razzberry tone with both leds off

    if, upon power up, the scanner emits a continuous razzberry tone, then the scanner has an electronic failure. return the unit for repair at an authorized service center.

   

    three beeps - on power up

    if the scanner beeps 3 times on power up the non-volatile memory, which holds the scanner configuration, has failed. return the unit for repair at an authorized service center.