Warranty conditions for North America
elsa's six year limited warranty

    elsa provides the following limited warranty to purchasers of elsa products within the united states, and elsa's warranty obligations are limited to the terms set forth below:

    a) elsa ag and elsa inc. (jointly “elsa”) warrant this elsa product and its parts (jointly “product”) against defects in material and workmanship for a period of six (6) years from the date of delivery of the product by an elsa dealer to the purchaser.

    b) elsa's entire liability and customer's exclusive remedy will be, at elsa's sole discretion, the repair, replacement, replacement by a successor product or refund of the original purchase price of the product not meeting elsa's limited warranty if the product is returned within the warranty period with a copy of proof of purchase, such as the original purchase receipt, to elsa or elsa's dealer. elsa will not be responsible for shipping or handling charges involved in shipping the product to and from elsa or elsa's dealer, and purchaser must prepay all shipping charges.

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    c) elsa will not be responsible for replacing product that is damaged by:

    i) accident, abuse, misapplication, mishandling, alteration, electrical current fluctuations, incompatible hardware or software, improper installation or operation, or improper packaging while the product is in the possession of the purchaser,

    ii) the purchaser's failure to follow operating, maintenance, storage, or environmental instructions as set forth in the product manual and specifications.

    d) the warranty also does not apply if purchaser has submitted the product for opening, modifications or repairs to persons other than elsa or an authorized elsa dealer.

    e) any implied warranties on the product, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the express limited warranty period of six (6) years as specified above.

    f) the foregoing warranties are in lieu of all other warranties, express or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. elsa does not warrant that the product will meet customer's requirements, or that the operation of the product will be uninterrupted or error-free. furthermore, elsa does not warrant or make any representations regarding the use or the results of use of the product or related documentation in terms of their correctness, accuracy, reliability, or otherwise. no oral or written communications by elsa or elsa's authorized dealers or representatives shall create a warranty or in any way increase the scope of this warranty. (some states do not allow the exclusion of implied warranties. therefore the above exclusion may not apply to you).

    g) notwithstanding anything to the contrary contained herein, elsa entities shall not, under any circumstances, be liable to purchaser for consequential, incidental, indirect or special damages resulting from breach of warranty or any other legal theory, including but not limited to damages arising out of or caused by any malfunction, delay, loss of data or programs, loss of profit, interruption of service, damage to or replacement of equipment or property, or loss of business or anticipatory profits, even if elsa or elsa dealers or authorized representatives have been apprised of the likelihood of such damages occurring. elsa shall not be responsible for damages in excess of the purchase price of the product.

    h) this limited warranty shall not extend to anyone other than the original purchaser of the product or the person for whom it was purchased as a gift, and states the exclusive remedy herein.

   
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