call out settings can be set using the following menu:
1 call-out policy can be set to first or all. if call-out policy is set to first, the service processor stops at the first successful call-out to one of the following numbers in the order listed:
1. service center
2. customer administrative center
3. pager
if call-out policy is set to all, the service processor attempts a call-out to all of the following numbers in the order listed:
1. service center
2. customer administrative center
3. pager
2 remote timeout and remote latency are functions of your service provider’s catcher computer. either use the defaults or contact your service provider for recommended settings.
3 number of retries is the number of times you want the server to retry calls that failed to complete.