1 have you used the correct paper? see chapter 7 technical data which contains a full specification of the paper you can use. replace the paper if it does not match the specification.
2 make sure that the ribbon is stretched correctly.
3 does the ribbon need changing? replace it with a new ribbon if necessary.
4 is the ribbon cartridge properly installed? adjust as necessary.
2 characters do not print evenly or are not uniform in pitch
- examine the paper pathway for dirt or other obstruction that may cause the gap between print head and platen to vary. remove the obstruction.
3 print lines overlap
- examine the paper pathway for dirt or other obstructions that may prevent the platen from rotating freely. remove the obstruction.
4 on preprinted forms, the printing on the copies is not aligned with the preprinted matter
- refer to section 3.4. vertical positioning (vert.pos.adj.)
4 part of printed text is missing (loss of data)
1 if you are using serial communications check the buffer control setting in set-up.
2 check the data flow control setting on the host computer.
5 font cartridge has been installed, but the printer is still using internal fonts
1 switch the power off and check that the font cartridge has been correctly inserted.
2 check that the font cartridge has been selected in the printer set-up (see appendix b).
if the printout or the character set is not ok, the following procedure can help toclear the situation.
