never manually move the print head (11) fully to the right hand stop.
3. lift the top cover (6) to gain access to the ribbon cassette mounting. the print head (11) will move to the correct position, aligned with the cut-out in the paper guide plate (12) to facilitate the installation of the ribbon cassette.
4. remove any excess slack by turning the green knob (14) on the ribbon cassette clockwise. move the ribbon feed guide (13) to the position indicated on the plastic cover of the cassette (2a).
5. position the ribbon feed guide (13) between the print head (11) and the green plastic plate (15).
6. fit the upper mounting pins into the green mounting brackets and gently move the cassette toward you until you hear a click on both sides. swing the ribbon underneath the print head until the lower mounting pins also engage with a click on both sides. the audible clicks indicate that the mounting pins have engaged properly.
at each end of the ribbon cassette there are two pins [1.] and [2.] which keep the cassette in position when mounted. when installed correctly the ribbon cassette is not parallel to the printer's housing.
7. move the print head (11) back and forth to settle the ribbon in the correct position.
8. if necessary remove excess ribbon slack by turning the green knob (14) clockwise.
