1. power the printer on and remove the top cover.

    2. remove the ribbon cassette.

    3. thoroughly brush and vacuum all accessible areas to remove any paper flock and dust.

    4. clean the platen's surface, the paper pressure rollers and the transport rollers using the platen cleaner. in order to access the transport rollers loosen the green screws and remove the metal bar with the metal rollers.

    5. clean the covers and the operator panel with a damp, lint-free cloth. do not use cleaning solvents or excessive amounts of water.

    6. insert the ribbon cassette (see chapter 1.5 installing the ribbon cassette).

    7. remount the top cover.

    cutting through a sticky label leaves glue on the blade, leading to problems with the cutting device. small parts of a cut through label could detach from its paper and get stuck under the shield of the print head or even block the cutter completely. if the shield or the blade gets dirty it must be cleaned immediately. use a close with petrol. caution: there is danger to get hurt.