the platen needs to be replaced after approximately 350,000 pages (see page counter (pgcnt) in print test 3).

    to remove the platen

    1. switch the printer off.

    2. lift and remove the top cover

    3. swing back the cutter housing (only for printer with cutter)

    4. remove the ribbon cassette

    5. position the print head to the very right

    6. release the green plastic platen clamp (61) on the left platen mounting

    7. move the platen (60) approximately 0,4 inch to the left, lift the left end of the platen free of its mounting and withdraw the platen from the right mounting.

    8. lift the platen to the left underneath the print head and take it out

   

    to install the platen

    ensure that the printer is switched off.

    1. place the platen (60) in the space between print head and metal bar

    2. move the print head from its position at the right into the center

    3. fit the gear wheel at the end of the platen into the right mounting. be careful not to damage the gear wheel

    4. ensure that the plastic platen clamp (61) is in an upright position, push the platen into its mounting and lock it by pushing the tag on the clamp to the rear

    5. install the ribbon cassette

    6. swing back the cutter housing (only for printer with cutter)

    7. reapply and close the top cover

    8. run the menu function agc adjust without any paper inserted into the printer