1 self-test printout does not start

    1 make sure that you have closed the cover.

    2 check if paper is loaded in the printer.

    3 refer to section 1.8 test printout.

    2 printing does not start

    1 make sure that the ready 4 elq message is displayed. if there is a different message displayed please refer to the above error message table or to section 2.4 status and error messages.

    2 make sure that the printer is connected to the host computer. (refer to section 1.9 connection to a computer). make sure that connectors are properly fixed at both ends.

    3 make sure that the printer is receiving data from the host computer.

    4 make sure that the correct protocol is enabled. (refer to section 3 configuring the printer and appendix a interface description)

    5 make sure that you have selected the correct port (if the automatic feature has not been selected).

    6 make sure that paper is loaded.

    7 make sure that the ribbon is installed.

    8 examine the ribbon path. does the ribbon pass in front of the whole printhead? adjust the ribbon if necessary.

    3 fanfold paper in lower or upper tractor does not advance

    - make sure that the right tractor is selected.