Print-related Problems
1 print faint or of poor quality.

    1 have you used the correct paper? see section 6 technical data which contains a full specification of the paper you can use. replace the paper if it does not match with the specification.

    2 make sure that the ribbon is stretched correctly.

    3 does the ribbon need changing? replace it with a new ribbon if necessary.

    4 is the ribbon cassette properly installed? adjust as necessary.

    2 characters do not print evenly or are not uniform in pitch

    - examine the paper path for dirt or other obstruction that may cause the gap between print head and platen to vary. remove the obstruction.

    3 print lines overlap

    - examine the paper path for dirt or other obstructions that may prevent the platen from rotating freely. remove the obstruction.

    4 on preprinted forms, the printing on the copies is not aligned with the preprinted matter

    - refer to section 3.4 vertical positioning vert.pos.adj.

    5 part of printed text is missing (loss of data)

    1 if you are using serial communications check the buffer control setting in set-up.

    2 check the data flow control setting on the host computer.

    if the printout or the character set is not ok, the following procedure can help to clear the situation.

   

   
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