online support services help you get the most out of your watchguard products.

    you must register for livesecurity service before you can access the online support services.

    advanced faqs (frequently asked questions)

    detailed information about configuration options and interoperability.

    basic faqs

    general questions about the watchguard firebox system.

    known issues

    confirmed issues and fixes for current software.

    watchguard users forum

    a moderated web board about watchguard products.

    online training

    information on product training, certification, and a broad spectrum of publications about network security and watchguard products. these courses are designed to guide users through all components of watchguard products. these courses are modular in design, allowing you to use them in a manner most suitable to your learning objectives. for more information, go to:

    www.watchguard.com/training/courses_online.asp

    learn about

    a listing of all resources available for specific products and features.

    online help

    current help system for watchguard products.

    product documentation

    a listing of current product documentation from which you can open .pdf files.

    general soho resources

    access to the resources you need and updated information to help you install and use the soho.

    to access the online support services:

    1 from your web browser, go to http://www.watchguard.com/ and select support.

    2 log in to livesecurity service.