this chapter gives information about troubleshooting your fvm318 cable/dsl prosafe wireless vpn security firewall. for the common problems listed, go to the section indicated.

    1 is the firewall on?

    2 have i connected the firewall correctly?

    go to “basic functions” on page 8-1.

    3 i can’t access the firewall’s configuration with my browser.

    go to “troubleshooting the web configuration interface” on page 8-3.

    4 i’ve configured the firewall but i can’t access the internet.

    go to “troubleshooting the isp connection” on page 8-4.

    5 i can’t remember the firewall’s configuration password.

    6 i want to clear the configuration and start over again.

    7 go to “restoring the default configuration and password” on page 8-7.