installing the driver
the following procedure shows how to install the smartio cp-168u series driver for the first time under windows 2000 and windows xp. first make sure the board or boards have already been plugged into the system’s pci slot(s).
windows 2000
1. windows 2000 can auto-detect new devices, and activate the found new hardware function to install a device driver for plug and play devices.
2. click on next to continue.
3. select search for a suitable driver… and then click on next to continue.
4. select specify a location and then click on next to continue.
5. insert the moxa driver cd into the cd-rom drive, and then specify the location of the file as e:/software/win2k/v1.5 as shown below (change the drive letter if needed). click ok to continue.
6. click next to copy the driver files to your system.
7. the next window shows the model number of the board, and indicates that windows has completed the driver installation. click on finish to continue with the rest of the installation procedure.
8. the next welcome to the found new hardware wizard window to open starts the port installation stage. click on next to continue.
9. select search for a suitable driver for my device [recommended], and then click on next to continue.
10. select specify a location and then click on next to continue.
11. insert the moxa driver cd into the cd-rom drive, and then specify the location of the file as e:/software/win2k/v1.5 as shown below (change the drive letter, if needed). click ok to continue.
12. click on next to continue with the installation.
13. after all files have been copied to the system, the completing the found new hardware wizard window will open to indicate that it has finished installing “port 0.” click on finish to install the board’s second port.
windows xp
1. windows xp can auto-detect new devices, and activate the found new hardware function to install a device driver for plug and play devices.
2. select install from a list or specific location, checkmark include this location in the search, and then click on browse. you should locate the software\win2k\v1.5 folder on the software cd. click on next to continue.
3. wait while the driver software is installed.
4. the next window shows the model number of the board, and indicates that windows has completed the driver installation. click on finish to continue with the rest of the installation procedure.
5. the next welcome to the found new hardware wizard window that opens starts the port installation procedure. select install the software from a specific location and then click on next to continue.
6. input the location of the driver in the text input box, or use the browse button to locate the appropriate folder.
7. wait while the installation wizard searches.
8. wait while the wizard installs the software.
9. after all files have been copied to the system, the completing the found new hardware wizard window will open to indicate that it has finished installing “port 0.” click on finish to install the board’s second port.
10. select install the software automatically and then click on next to continue.
11. wait while the port is installed.
12. click on finish to complete installation of port 1.
13. repeat the above procedure for the rest of the board’s ports. the last window to open completes installation of port 7.
how to check the installation
there are three ways to check the installation of the cp-168u series board.
device manager
1. you can check the installation of the board by selecting start → settings → control panel → system, select the hardware tab, and then click on the device manager button.
windows 2000
windows xp
if the driver installation was successful, you will be able to see the model number of the cp-168u board listed under multi-port serial adapters. you may also expand the ports (com & lpt) item to check the status of the com ports. if you see a question mark on top of the icon, then the installation might have a problem. check the event log to determine the reason for the problem.
windows 2000
windows xp
moxa pcomm utility
this utility, which comes with moxa pcomm lite, provides a convenient way to diagnose problems with moxa boards, and provides internal and external testing of irq, txd/rxd, uart, cts/rts, dtr/dsr, dtr/dcd, etc. this program can verify the correct operation of both the h/w and s/w for all moxa boards and ports.
event log
to check the event log for moxa boards, click start → settings → control panel → administrative tools → event viewer, to enter the event viewer program. you may find the latest warning message relevant to the moxa driver in the system category.
removing the driver
you can uninstall the board by first selecting start → settings → control panel → system.
windows 2000
windows xp
select the hardware tab, and then click on device manager. use the mouse to place the cursor over the cp-168u series board under multiport serial adapters, and then click the right mouse button. select the uninstall… option.
windows 2000
windows xp
click ok to proceed with the un-installation of the board.
windows 2000
windows xp
the device manager window will automatically refresh to show that the driver and ports for the cp-168u series board have been removed.
