before calling your dealer or service center for assistance, check the matters below once again.
1. make sure you have connected a projector to your computer or video equipment as described in the section "connecting the projector" on pages 11 ~ 13.
2. check cable connection. verify that all computer, video, and power cord are properly connected. 3. verify that all power is switched on.
4. if the projector still does not produce an image, re-start your computer.
5. if an image still does not appear, unplug the projector from your computer and check your computer monitor's display.
the problem may be with your graphics controller rather than with the projector. (when you reconnect the projector, be sure to turn the computer and monitor off before you power up the projector. power the equipment back on in order of : projector and computer.)
6. if the problem still exists, check the following chart.

high voltages are used to operate this projector. do not attempt to open the cabinet.
if the problem still persists after following all operating instructions, contact the sales dealer where you purchased the projector or the service center. give the model number and explain the difficulty. we will advise you how to obtain service.
this symbol on the nameplate means the product is listed by underwriters laboratories inc. it is designed and manufactured to meet rigid u.l. safety standards against risk of fire, casualty and electrical hazards.
the ce mark is a directive conformity mark of the european community. (ec)