Troubleshooting
this section describes common troubles during usage and how to remedy the troubles. before you ask for repair service, check the following flowchart to determine the trouble. if you can not resolve the trouble after following the flowcharts, please check the items in section "5.3 before contacting a service provider," and then contact an authorized fujitsu scanner service provider.

   

   

    (* ) press any button except power button. the power button will not work to wake up the scanner. pressing the power button more than 2 seconds will turn off the power.

   

   

   

    (* 1) for the details on how to set scsi id, refer to the section “7.3 setup mode details,” “19. setting scsi id.”

    (* 2) for the correct installation of twain driver (i.e. mini driver first), refer to the “fi-4860c installation guide,” “2.3 installing the scanner driver and application.”

   

   

    (* 1) if binary mode is used, the scanned image of photograph may not be good. depending on the applications used, the method to specify “photo” mode and the name of the mode can be different. if the application allows you to change the setting from fjtwain [twain driver] dialog box, specify [halftone], [gray scale] or [24bit color] for image mode. in [halftone] mode, you have to specify dither pattern.

    (* 2) for the details of cleaning, refer to "chapter 3 daily care."

    (* 3) for the details on how to replace lamps, refer to "chapter 4 replacing consumables."

   

    (* 1) if halftone mode is used, the scanned image of text or line art may not be good. depending on the applications used, the method to specify “line art” mode and the name of the mode can be different. if the application allows you to change the setting from fjtwain [twain driver] dialog box, specify [black & white] for image mode.

    (* 2) for the details of cleaning, refer to "chapter 3 daily care."

   

    (* ) for the details of cleaning, refer to "chapter 3 daily care."

   

    (* 1) for the cleaning of the removable sheet guide, and the glass sheet guide, please refer to "chapter 3 daily care."

    (* 2) for the details on how to check the lamp-on time, please refer to the section "7.5 test mode details," "3. display the cumulative lamp-on time."

    (* 3) for the details on how to replace lamps, refer to "chapter 4 replacing consumables."

   

   

   

   

   

   

    (* 1) for the details on required conditions, refer to the section "6.2 document quality."

    (* 2) for the double-feed detection conditions, refer to "appendix 2 double-feed detection conditions."

    (* 3), (* 5) for the details on how to clean scanner, refer to "chapter 3 daily care."

    (* 4) for the details on how to replace pas assy, refer to "chapter4 replacing consumables."

    (* 6) for the details on how to replace and install pick roller unit and brake roller unit, refer to "chapter 4 replacing consumables."

    (* 7) check the wear of rollers. for the method to check the number of sheets scanned for each consumable, refer to “7.3 setup mode details,” “9. abrasion counter reset.”

   

   

    (* 1) for the details on required conditions, refer to the section "6.2 document quality."

    (* 2) for the details on how to set up the paper length, refer to "7.3 setup mode details", "10. setting short document scan mode (paper length setup)."

    (* 3) for the details on how to clean adf, refer to "chapter 3 daily care."

    (* 4) for the details on how to replace pas assy, refer to "chapter4 replacing consumables."

    (* 5) for the details on scanner cleaning, refer to "chapter 3 daily care."

    (* 6) for the replacement and re-installation of pick roller unit and brake roller unit, please refer to "chapter 4 replacing consumables."

    (* 7) check the consumable wear. for the method to check the number of sheets scanned for each consumable, refer to “7.3 setup mode details,” “9. abrasion counter reset.”

   

   

   

    (* 1) for the details on how to install fjtwain, refer to “fjtwain32 scanner driver (scanner utility for microsoft windows) user’s guide,” “3. installation.” the user’s guide is included in the fjtwain cd-rom.

    (* 2) for the details of error messages, refer to “appendix 3 messages of operator panel.”

   

    (* ) for the details on how to install fjtwain, refer to “fjtwain32 scanner driver (scanner utility for microsoft windows) user’s guide,” “3. installation.” the user’s guide is included in the fjtwain cd-rom.

   
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