you can find instructions for ordering documentation at this url:

    http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

    you can order cisco documentation in these ways:

    1?registered cisco.com users (cisco direct customers) can order cisco product documentation from the networking products marketplace:

    http://www.cisco.com/en/us/partner/ordering/index.shtml

    2?nonregistered cisco.com users can order documentation through a local account representative by calling cisco systems corporate headquarters (california, usa.) at 408 526-7208 or, elsewhere in north america, by calling 800 553-nets (6387).