sometimes problems can be easily solved by checking a few basic things. check below before you call for help or take your video presenter to an authorized service center.

    picture is not displayed. ? 1 check that the brightness is proper.

    adjust the brightness if necessary.

    see page 19.

    ? 2 check for the video cable connection.

    ? 3 check that the built-in fuse is blown.

    4 check that the lens cap is removed.

    picture is not focused on properly. 1?check that the proper lens is attached to the camera.

    ?2 press af button to use automatic focusing feature.

    3?check that the object is not too close.

    picture of a slide or a negative film is not displayed. 1 check that an lightbox lamp turns on.

    ?2 check that the camera lens faces the object.

    3?check that a proper lens is attached to the camera.

    4?check that you set to nega or posi properly by pressing nega/posi button.

    pc does not communicate using usb. 1?make sure that svp-5500 program is properly installed on the pc.

    2 make sure that the os is windows 98.

    the program does not operate on windows 95.

    3?for further details, refer to the user's guide came with the program.