your new palm. tungsten. e handheld helps you stay organized and on time; keep track of contacts; enjoy audio, video, and gaming entertainment applications; and more. note that to use some of your handheld’s features, you need to install software from the software installation cd-rom that came with your handheld or download software from the internet. read this handbook and the software documentation that is installed in the palm folder on your desktop computer from the cd-rom (see “step 3: install software” later in this chapter) for details.