when entering the ip address of the di-624+ (192.168.0.1), you are not connecting to the internet or have to be connected to the internet. the device has the utility built-in to a rom chip in the device itself. your computer must be on the same ip subnet to connect to the web-based utility.
to resolve difficulties accessing a web utility, please follow the steps below.
step 1 verify physical connectivity by checking for solid link lights on the device. if you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. if the computer is turned off, the link light may not be on.
what type of cable should i be using?
the following connections require a crossover cable:
computer to computer
computer to uplink port
computer to access point
computer to print server
computer/xbox/ps2 to dwl-810
computer/xbox/ps2 to dwl-900ap+
uplink port to uplink port (hub/switch)
normal port to normal port (hub/switch)
the following connections require a straight-through cable:
computer to residential gateway/router
computer to normal port (hub/switch)
access point to normal port (hub/switch)
print server to normal port (hub/switch)
uplink port to normal port (hub/switch)
rule of thumb:
“if there is a link light, the cable is right.”
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
what type of cable should i be using? (continued)
what′s the difference between a crossover cable and a straight-through cable?
all you need to remember to properly configure the cables is the pinout order of the two cable ends and the following rules:
a straight-through cable has identical ends a crossover cable has different ends it makes no functional difference which standard you follow for straight-through cable ends, as long as both ends are the same. you can start a crossover cable with either standard as long as the other end is the other standard. it makes no functional difference which end is which. the order in which you pin the cable is important. using a pattern other than what is specified in the above diagram could cause connection problems.
when to use a crossover cable and when to use a straight-through cable:
computer to computer – crossover
computer to an normal port on a hub/switch – straight-through
computer to an uplink port on a hub/switch - crossover
hub/switch uplink port to another hub/switch uplink port – crossover
hub/switch uplink port to another hub/switch normal port - straight-through
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
step 2 disable any internet security software running on the computer. software firewalls like zone alarm, black ice, sygate, norton personal firewall, etc. might block access to the configuration pages. check the help files included with your firewall software for more information on disabling or configuring it.
step 3 configure your internet settings.
go to start]settings]control panel. double click the internet options icon. from the security tab,click the button to restore the settings to their defaults.
click to the connection tab and set the dialup option to never dial a connection. click the lan settings button
nothing should be checked. click ok
go to the advanced tab and click the button to restore these settings to their defaults
click ok. go to the desktop and close any open windows
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
step 4 check your ip address. your computer must have an ip address in the same range of the device you are attempting to configure. most d-link devices use the 192.168.0.x range.
how can i find my ip address in windows 95, 98, or me?
step 1 click on start, then click on run.
step 2 the run dialogue box will appear. type winipcfg in the window as shown then click ok.
step 3 the ip configuration window will appear, displaying your ethernet adapter information.
select your adapter from the drop down menu.
if you do not see your adapter in the drop down menu, your adapter is not properly installed.
step 4 after selecting your adapter, it will display your ip address, subnet mask, and default gateway.
step 5 click ok to close the ip configuration window
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
step 4 (continued) check your ip address. your computer must have an ip address in the same range of the device you are attempting to configure. most d-link devices use the 192.168.0.x range.
how can i find my ip address in windows 2000/xp?
step 1 click on start and select run.
step 2 type cmd then click ok.
step 3 from the command prompt, enter ipconfig. it will return your ip address, subnet mask, and default gateway
step 4 type exit to close the command prompt.
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
step 4 (continued) check your ip address. your computer must have an ip address in the same range of the device you are attempting to configure. most d-link devices use the 192.168.0.x range.
make sure you take note of your computer′s default gateway ip address. the default gateway is the ip address of the d-link router. by default, it should be 192.168.0.1.
how can i assign a static ip address in windows xp?
step 1
click on start ] control panel ] network and internet connections ]network connections.
step 2 see step 2 for windows 2000 and continue from there.
how can i assign a static ip address in windows 2000?
step 1 right-click on my network places and select properties.
step 2 right-click on the local area connection which represents your network card and select properties.
highlight internet protocol (tcp/ip) and click properties.
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
how can i assign a static ip address in windows 2000?(continued)
click use the following ip address and enter an ip address that is on the same subnet as the lan ip address on your router. example: if the router′s lan ip address is 192.168.0.1, make your ip address 192.168.0.x where x = 2-99.
make sure that the number you choose is not in use on the network.
set the default gateway to be the same as the lan ip address of your router (192.168.0.1).
set the primary dns to be the same as the lan ip address of your router (192. 168.0.1).
the secondary dns is not needed or enter a dns server from your isp.
click ok twice. you may be asked if you want to reboot your computer. click yes.
how can i assign a static ip address in windows 98/me?
step 1 from the desktop, right-click on the network neigborhood icon (win me - my network places) and select properties highlight tcp/ip and click the properties button. if you have more than 1 adapter, then there will be a tcp/ip “binding” for each adapter. highlight tcp/ip ] (your network adapter) and then click properties.
frequently asked questions (continued)
why can′t i access the web based configuration? (continued)
how can i assign a static ip address in windows 98/me? (continued)
step 2 click specify an ip address.
enter in an ip address that is on the same subnet as the lan ip address on your router.
example: if the router′s lan ip address is 192.168.0.1, make your ip address 192.168.0.x where x is between 2-99. make sure that the number you choose is not in use on the network.
step 3 click on the gateway tab.
enter the lan ip address of your router here (192.168.0.1).
click add when finished.
step 4 click on the dns configuration tab.
step 5 click ok twice.
click enable dns. type in a host (can be any word). under dns server search order, enter the lan ip address of your router (192.168.0.1). click add.
when prompted to reboot your computer, click yes.
after you reboot, the computer will now have a static, private ip address.
step 5 access the web management. open your web browser and enter the ip address of your d-link device in the address bar. this should open the login page for the web management. follow instructions to login and complete the configuration.
frequently asked questions (continued)
how can i setup my router to work with a cable modem connection?
dynamic cable connection
(ie at&t-bi, cox, adelphia, rogers, roadrunner, charter, and comcast).
please configure the router with the computer that was last connected directly to the cable modem.
step 1 log into the web based configuration by typing in the ip address of the router (default:192.168.0.1) in your web browser. the username is admin (all lowercase) and the password is blank (nothing).
step 2 click the home tab and click the wan button. dynamic ip address is the default value, however, if dynamic ip address is not selected as the wan type, select dynamic ip address by clicking on the radio button. click clone mac address. click on apply and then continue to save the changes.
frequently asked questions (continued)
how can i setup my router to work with a cable modem connection?(continued)
step 3 power cycle the cable modem and router:
turn the cable modem off (first) . turn the router off leave them off for 2 minutes.**
turn the cable modem on (first). wait until you get a solid cable light on the cable modem. turn the router on. wait 30 seconds.
** if you have a motorola (surf board) modem, leave off for at least 5 minutes.
step 4 follow step 1 again and log back into the web configuration. click the status tab and click the device info button. if you do not already have a public ip address under the wan heading, click on the dhcp renew and continue buttons.
static cable connection
step 1 log into the web based configuration by typing in the ip address of the router (default:192.168.0.1) in your web browser. the username is admin (all lowercase) and the password is blank (nothing).
step 2 click the home tab and click the wan button. select static ip address and enter your static settings obtained from the isp in the fields provided.
frequently asked questions (continued)
how can i setup my router to work with earthlink dsl or any pppoe connection?
make sure you disable or uninstall any pppoe software such as winpoet or enternet 300 from your computer or you will not be able to connect to the internet.
step 1 upgrade firmware if needed.
(please visit the d-link tech support website at: http://support.dlink.com for the latest firmware upgrade information.)
step 2 take a paperclip and perform a hard reset. with the unit on, use a paperclip and hold down the reset button on the back of the unit for 10 seconds. release it and the router will recycle, the lights will blink, and then stabilize.
step 3 after the router stabilizes, open your browser and enter 192.168.0.1 into the address window and hit the enter key. when the password dialog box appears, enter the username admin and leave the password blank. click ok.
if the password dialog box does not come up repeat step 2.
do not run wizard.
step 4 click on the wan tab on left-hand side of the screen. select pppoe.
step 5 select dynamic pppoe (unless your isp supplied you with a static ip address).
step 6 in the username field enter eln/username@earthlink.net and your password, where username is your own username.
for sbc global users, enter username@sbcglobal.net.
for ameritech users, enter username@ameritech.net.
for bellsouth users, enter username@bellsouth.net.
for mindspring users, enter username@mindspring.com.
for most other isps, enter username.
step 7 maximum idle time should be set to zero. set mtu to 1492, unless specified by your isp, and set autoreconnect to enabled.
if you experience problems accessing certain websites and/or email issues, please set the mtu to a lower number such as 1472, 1452, etc. contact your isp for more information and the proper mtu setting for your connection.
frequently asked questions (continued)
how can i setup my router to work with earthlink dsl or any pppoe connection? (continued)
step 8 click apply. when prompted, click continue. once the screen refreshes, unplug the power to the d-link router.
step 9 turn off your dsl modem for 2-3 minutes. turn back on. once the modem has established a link to your isp, plug the power back into the d-link router. wait about 30 seconds and log back into the router.
step 10 click on the status tab in the web configuration where you can view the device info. under wan, click connect. click continue when prompted. you should now see that the device info will show an ip address, verifying that the device has connected to a server and has been assigned an ip address.
can i use my d-link broadband router to share my internet connection provided by aol dsl plus?
in most cases yes. aol dsl+ may use pppoe for authentication bypassing the client software. if this is the case, then our routers will work with this service. please contact aol if you are not sure.
to set up your router:
step 1 log into the web-based configuration (192.168.0.1) and configure the wan side to use pppoe.
step 2 enter your screen name followed by @aol.com for the user name. enter your aol password in the password box.
step 3 you will have to set the mtu to 1400. aol dsl does not allow for anything higher than 1400.
step 4 apply settings.
step 5 recycle the power to the modem for 1 minute and then recycle power to the router. allow 1 to 2 minutes to connect.
if you connect to the internet with a different internet service provider and want to use the aol software, you can do that without configuring the router’s firewall settings.
you need to configure the aol software to connect using tcp/ip.
go to http://www.aol.com for more specific configuration information of their software.
frequently asked questions (continued)
how do i open ports on my router?
to allow traffic from the internet to enter your local network, you will need to open up ports or the router will block the request.
step 1 open your web browser and enter the ip address of your d-link router (192.168.0.1).
enter username (admin) and your password (blank by default).
step 2 click on advanced on top and then click virtual server on the left side.
step 3 check enabled to activate entry.
step 4 enter a name for your virtual server entry.
step 5 next to private ip, enter the ip address of the computer on your local network that you want to allow the incoming service to.
step 6 choose protocol type - either tcp, udp, or both. if you are not sure, select both.
step 7 enter the port information next to private port and public port. the private and public ports are usually the same. the public port is the port seen from the wan side, and the private port is the port being used by the application on the computer within your local network.
step 8 enter the schedule information.
step 9 click apply and then click continue.
make sure dmz host is disabled. if dmz is enabled, it will disable all virtual server entries.
because our routers use nat (network address translation), you can only open a specific port to one computer at a time. for example: if you have 2 web servers on your network, you cannot open port 80 to both computers. you will need to configure 1 of the web servers to use port 81. now you can open port 80 to the first computer and then open port 81 to the other computer.
frequently asked questions (continued)
what is dmz?
demilitarized zone:
in computer networks, a dmz (demilitarized zone) is a computer host or small network inserted as a neutral zone between a company′s private network and the outside public network. it prevents outside users from getting direct access to a server that has company data. (the term comes from the geographic buffer zone that was set up between north korea and south korea following the un police action in the early 1950s.) a dmz is an optional and more secure approach to a firewall and effectively acts as a proxy server as well.
in a typical dmz configuration for a small company, a separate computer (or host in network terms) receives requests from users within the private network for access to web sites or other companies accessible on the public network. the dmz host then initiates sessions for these requests on the public network. however, the dmz host is not able to initiate a session back into the private network. it can only forward packets that have already been requested.
users of the public network outside the company can access only the dmz host. the dmz may typically also have the company′s web pages so these could be served to the outside world. however, the dmz provides access to no other company data. in the event that an outside user penetrated the dmz hosts security, the web pages might be corrupted but no other company information would be exposed. d-link, a leading maker of routers, is one company that sells products designed for setting up a dmz
how do i configure the dmz host?
the dmz feature allows you to forward all incoming ports to one computer on the local network. the dmz, or demilitarized zone, will allow the specified computer to be exposed to the internet. dmz is useful when a certain application or game does not work through the firewall. the computer that is configured for dmz will be completely vulnerable on the internet, so it is suggested that you try opening ports from the virtual server or firewall settings before using dmz.
step 1 find the ip address of the computer you want to use as the dmz host.
to find out how to locate the ip address of the computer in windows xp/2000/me/9x or macintosh operating systems please refer to step 4 of the first question in this section (frequently asked questions).
frequently asked questions (continued)