when the tcp/ip lpr configuration is used, if two long files are sent to the printer at once, windows will pop up a print failure error message. this message can be ignored. the file will print once the printer finished printing the first file. this does not happen when the netgear printer port driver is used.

    question: when i tried to install the printer driver for peer-to-peer printing, i received an error message and the installation was aborted.

    answer: this may be caused by an existing installation of the printer port software. before attempting another installation, remove the existing installation and restart your pc.

    to remove an existing printer port installation:

    a. open start -] settings -] control panel -] add/remove programs.

    b. look for an entry with a name like “netgear prosafe firewall router”, “netgear print server”, "print server driver" or "print server port".

    c. select this item, click add/remove, and confirm the deletion.

    question: i am using windows 95. the printer driver installed and ran, but when i selected a port and clicked add, the printer was not installed.

    answer: try installing the printer using the standard windows tools, as follows:

    a. from start -] settings, open the printers folder, and start the add printer wizard.

    b. when prompted, select network printer and click next.

    c. for network path or queue, enter a dummy value such as \\123, as shown below. select no for "do you print for ms-dos programs?".

   

    d. click next.

    figure 7-2: windows add printer wizard

    e. the printer wizard will display a message stating that "the network printer is off-line".

    this is ok. continue the add printer wizard until finished.

    f. when finished, go to start -] settings -] printers. the new printer icon will be grayed out indicating the printer is not ready.

    g. right-click the new printer and select properties. then select the details tab, as shown below.

   

    figure 7-3: windows printer properties

    h. click the add port button. on the resulting screen, select other, then select the netgear print server port as the port to add.

    i. click ok to see the print port configuration screen.

    j. click the browse device button, select the firewall, and click ok.

   

    k. click ok to return to the printers folders, and right-click on the new printer. make sure that the work offline option is not checked.

   

    l. the new printer icon should no longer be grayed out, and the printer is ready for use.